Shipping policy
We aim to dispatch all orders received before 3.30pm on the same working day. Our shipping approach is designed to be clear, fair, and customer-friendly.
📦 Delivery Options
All orders are sent using a tracked Royal Mail service, so you can follow your parcel every step of the way.
- Standard Delivery — Royal Mail Tracked 48: £3.99 for orders under £20, FREE for orders £20 and over
- Express Delivery — Royal Mail Tracked 24: £4.99 for orders under £20, £2.99 for orders £20 and over
Items are securely packaged to ensure safe arrival, whatever the size of your order.
📦 Packaging
We pack every order carefully to ensure safe arrival, using a mix of:
- Rigid mailers and padded envelopes for smaller items
- Sturdy boxes and protective padding for larger or multi-item orders
We strive to reduce plastic and use recyclable materials wherever possible.
⏱️ Estimated Delivery Times
After dispatch, typical Royal Mail delivery times are:
- Tracked 24 (Express): 1 working day
- Tracked 48 (Standard): 2 working days
Please allow up to 7 working days before contacting us regarding a delay.
❓ Questions?
If you need help with your delivery, feel free to reach out:
📧 info@thecollectorsemporium.com