Privacy Policy

1. Who We Are

The Collectors Emporium is a trading name of Greenest Grass Limited, a UK-registered company. This privacy policy explains how we use any personal information we collect about you when you use this website.

2. What Information We Collect

Your name and contact details
Delivery and billing addresses
Payment information (processed securely by Shopify or payment providers)
Your order history
Email preferences (if you subscribe to our newsletter)
IP address, browser type, and usage data via cookies (see below)

3. How We Use Your Information

We use your data to:

Process and deliver your orders
Provide customer service and respond to enquiries
Send updates (if you’ve opted in)
Improve our website and shopping experience
Meet legal obligations (e.g. tax or fraud prevention)

We never sell your data and only share it with trusted service providers when necessary to fulfil your order.

4. Your Rights

You have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for marketing at any time

To exercise any of these rights, contact us at info@thecollectorsemporium.com

5. Cookies

We use cookies to improve your shopping experience, track website usage, and personalise content. You can manage cookies through your browser settings.

6. How We Protect Your Data

Your data is stored securely via Shopify’s encrypted servers. Payment information is processed by third-party providers and is never stored on our servers.

7. Contact Us

If you have questions about this policy or your data, contact us at: info@thecollectorsemporium.com